Customer Promise:

• We trust our users – and they trust us.
• We will be honest and transparent in all our transactions
• We will endeavour each and every day to deliver the best possible web experience to our users.
• We guarantee that all our customers get at least 4 chance to win £1million every day, along with hundreds of prizes & competitions every month.
• We will NOT bombard our users with communications.
• We will provide sites that are interesting, easy to use for all and rewarding.
• We will continually seek to minimise the impact of our actions on the environment.
• We will react swiftly to any and all customers who are not satisfied with the service we offer.

Client Promise:

• We will supply our clients with quality data collected in an open & fair manner.
• We provide clients access to a regularly cleaned, fully opted-in database.
• We assist our clients in reducing their environmental footprint through the use of digital communications.
• We will act in the best interests of our customers – to ensure that our clients are portrayed in the best possible light.
• We will hold ourselves and our activities to the highest professional standards.
• We will not accept creative or objectives that may damage a client’s reputation or our own with our customers.
• Our clients have the right to challenge our advice, our data and our practices – as we have the right to represent ourselves and our customers to them.